Papers for

social media platform teams

Papers whose findings have a practical use for this group, as judged from the abstract. Open a paper to read what it means in practice.

Bluesky content moderation mixes AI and human review to catch harms

Characterizing Bluesky Content Moderation Service: From Automation of Service to Landscape of Harms

Abstract: Empirical research on content moderation is fundamentally constrained by the opaque deployment of moderation systems on major social media platforms. To this end, the recent emergence of decentralized platforms with transparent, public moderation logs presents an unprecedented opportunity for independent audits. In this work, we leverage this architectural transparency to conduct the first large-scale audit of the default moderation system on Bluesky, the Bluesky Moderation Service (BMS). Analyzing its 10.6M moderation labels from 2025, we investigate three foundational aspects: (i) its mechanism (the degree of automation versus human oversight), (ii) its efficacy (accuracy in detecting harms), and (iii) its purpose (the landscape of harms it identifies). Our findings reveal a human-AI collaborative system where labels for sexual and graphic content are applied automatically in seconds, while nuanced and high stakes labels require more human oversight, taking hours or days. Through a manual annotation study, we find the BMS operates with high precision (0.837), but struggles with low recall (0.222), with our annotators identifying 4.5$\times$ more harmful content than the moderation system in a random sample. Finally, unsupervised clustering of the most frequently applied labeled posts uncovers detected harms ranging from hostility in discourse toward protected groups to the spread of sexually explicit and other graphic content. Our work offers a look into the operational realities of a deployed moderation system, providing a concrete data-driven foundation for designing more effective and transparent moderation systems.

Thu 10 SeptComputers and SocietyArtificial Intelligence
The gist
Many social media platforms keep their content moderation methods secret, making it hard to study how well they work. The authors analyze Bluesky’s moderation system because it shares all its decisions publicly. They find that Bluesky uses AI to quickly flag obvious harmful content like sexual or graphic posts, but relies on humans for complex cases, which take longer. While Bluesky is precise in the harms it identifies, it misses many harmful posts that human reviewers found. This study helps show how practical moderation combines automation and human judgment.
Open 2609.11373v1

System identifies opposing political stories in social media tweets

Automated Identification of Competing Narratives in Political Discourse on Social Media

Abstract: Social media platforms have become central to shaping political discourse, serving as arenas where narratives form and evolve, influencing public opinion. Identifying and analyzing these narratives, particularly when they compete across different political ideologies, is crucial for understanding the dynamics of modern political communication. This paper presents an unsupervised framework for identifying and characterizing competing narratives in political discourse on social media, focusing on German politicians' tweets. The framework employs a multi-stage pipeline that integrates natural language processing techniques such as topic modeling, event detection, and event linking. By forming data into coherent stories and uncovering the distinct perspectives of user communities, the system is able to detect the key competing narratives, highlighting the divergent framings and conflicts surrounding trending political topics. Two case studies on polarizing political issues demonstrate the efficacy of the methodology, showcasing its ability to uncover and analyze divergent viewpoints. The findings contribute to the broader understanding of how narratives propagate within the digital public sphere and offer insights for policymakers, social media platforms, and researchers interested in monitoring political discourse.

Thu 10 SeptComputation and LanguageSocial and Information Networks
The gist
Social media is full of different stories and opinions about politics, and sometimes these stories compete with each other. The authors created a way for computers to automatically find these competing stories by looking at tweets from German politicians. They use smart language tools to group tweets into events and link them into stories, showing how different groups talk about the same issues in different ways. This helps people understand how political conversations happen online and how different viewpoints spread.
Open 2609.11202v1

Large language models embed shifting political biases as knowledge

From Echo Chambers to Epistemic Monoculture: Large Language Models Present Temporally Contingent Partisan Alignments as Knowledge

Abstract: Large language models (LLMs) are rapidly becoming an interface between citizens and political information. They are often regarded as "a better Google." While this analogy might work for some instances, it is unintuitively problematic for democratic politics. A search engine retrieves human-authored documents, while a language model generates novel text that necessarily embeds invisible framing decisions. Because conveying knowledge involves framing, a system that generates answers cannot serve as a neutral conduit to "all human knowledge." Instead, these systems are becoming a new kind of political intermediary. Mechanistic evidence shows that partisan identity is encoded as a locatable geometric direction inside the Llama 3.1 8B model, and that alignment training masks rather than removes this structure. Building on that evidence, we present steering experiments that exploit a model's training cutoff in 2024. This cutpoint auspiciously falls just before a dramatic realignment in American politics marked by the second Trump administration and the MAHA transformation of health politics, providing us with a natural experiment. We find that the model presents temporally contingent partisan alignments as knowledge, with no mechanism for distinguishing fact from opinion. This reality moves the information environment beyond the echo chamber toward an epistemic monoculture where language models, purporting to summarize "all human knowledge" are, in actuality, simply magnifying the cultural and partisan divides inherent in their training data.

Mon 7 SeptComputation and Language
The gist
Large language models, like the ones used to answer questions, are becoming key sources of political information. The authors found that these models contain hidden political biases tied to specific time periods, especially around recent US politics changes. Instead of just showing facts, the models present partisan views as if they were factual knowledge, without distinguishing opinion from fact. This can lead to a uniform political viewpoint inside the model that amplifies existing divides in society rather than offering a neutral source of information.
Open 2609.07735v1

Unified ranking model improves multi-task recommendations

Task-Blind No MORE: Multi-Task Information Flow in Unified Ranking Backbones

Abstract: Industrial ranking models for recommendation have scaled feature interaction and sequence modeling separately; recent architectures such as HyFormer and MixFormer unify both in a stackable backbone. Real-world recommender systems, however, nearly always require multi-task learning, yet existing unified architectures confine multi-task modeling to shallow post-backbone towers, leaving the backbone without task-aware information flow. We propose MORE (Multi-task cO-evolving Ranking modEl), which embeds multi-task information flow inside the backbone, enabling task-specific signals to co-evolve with sequence and feature representations at every layer rather than in a post-hoc fusion. It introduces Anchor Tokens that persist across backbone layers: Shared Anchors encode cross-task commonalities, while Private Anchors capture task-specific priors. In each block, Anchor Tokens (1) read task-conditioned signals from behavior sequences, (2) mix with non-sequential features under a task-boundary mask, and (3) refine per-task representations through independent branches; as blocks stack, each task obtains a differentiated representation refined through all backbone layers. Experiments on large-scale industrial datasets show that MORE consistently outperforms baselines across all tasks under comparable parameter and FLOPs budgets, and scales well with model size. Online A/B tests on Momo, a leading Chinese social discovery platform with tens of millions of monthly active users, yield 3% improvement in usage duration, 3.6% in interaction rate, and 2% in deep-chat rate. MORE is deployed in production with request-level shared computation reducing scoring latency by about 30%.

Mon 7 SeptInformation Retrieval
The gist
Many recommendation systems suggest items by considering different goals, like clicks or time spent, but often treat these goals separately. The authors introduce MORE, a model that mixes signals for all tasks throughout the whole system, not just at the end. It uses special 'Anchor Tokens' to share what’s common and keep what’s different between tasks, improving overall recommendations. Tests on big data and a popular app show this approach helps people interact more and makes the system run faster.
Open 2609.07273v1