Layered Ego Networks in Email Communication: From Enron to the Jmail Archive
2026-06-01 • Social and Information Networks
Social and Information Networks
AI summaryⓘ
The authors studied two different email collections to see if social relationship layers, like those described by Dunbar's theory, can be found in email communication patterns. They found that in a regular workplace email set (Enron), these social layers are somewhat visible, showing close and less-close contacts. However, in a very active single person's email archive (Jmail), the usual methods didn't work without adjusting for the intense communication frequency. After adjusting, clear relationship layers appeared that reflected real two-way interactions. This shows that studying social layers in emails is possible but needs special handling for very active users.
Dunbar's numberego networkemail archivescommunication frequencysocial relationshipsreciprocityclusteringsupport cliqueorganizational emaillayered network structure
Authors
Francesco Di Cursi, Chiara Boldrini, Marco Conti, Andrea Passarella
Abstract
Email archives offer a rare view of social relationships through repeated communication, but it remains unclear how well classical ego network layering applies to digital interaction data. This paper compares two public email archives with sharply contrasting structures: Enron, a workplace corpus involving around 150 users, and Jmail, a single-ego archive centered on an exceptionally active focal actor whose communication volume is more than twenty times higher than the average Enron user. We ask, in each case, whether Dunbar-like layered organization is recoverable from email communication frequency and how it should be interpreted. For Jmail, we show that extreme communication intensity causes standard layering methods (whether clustering-based or threshold-based) to break down. Jmail is not a broad communication environment with many occasional contacts, but a selective pool of high-interest alters operating on a much higher frequency scale than ordinary email. Once the Dunbar frequency ladder is anchored to the empirical support-clique boundary, a clearer layered structure emerges. Reciprocity analysis confirms that the recovered layers reflect genuine bidirectional relationships rather than artifacts of the focal actor's outgoing activity. Enron serves as a workplace benchmark that grounds the comparison: its ego networks partially reproduce Dunbar-like organization, with stable inner circles and an outermost recovered layer corresponding to Dunbar's affinity group ($\sim50$), confirming that layered structure is recoverable from ordinary organizational email. Overall, the findings show that Dunbar-like organization can be meaningfully studied in email archives, but that selective high-frequency archives require frequency normalization before the layered structure becomes interpretable.