workflow automation teams

Abstract: Long-term assistants must follow unfinished tasks across days as information and circumstances change. Finding information or starting an action, however, does not ensure that the task gets completed. We introduce OptionWorld, a benchmark that traces information acquisition, judgments, actions, and outcomes in simulated daily-life tasks to identify where current LLMs fall short as long-term personal assistants. In runs with archived decision inputs, the key facts remain in the model's last input before the deadline in 35.5% of failed instances. Failure analysis identifies the three most frequent problems: needed information is not obtained or combined, available opportunities to act go unused, and agents impose restrictions that the task does not require. Three follow-up experiments show that supplying missing facts restores task success in some cases; action reminders can restart work while subsequent steps still miss the deadline; and correcting a supplied note that wrongly forbids contact restores permitted inquiry. These findings locate shortcomings in maintaining task state: connecting facts to unfinished work, following through before deadlines, and separating actual restrictions from the agent's assumptions.

Abstract: Agent harnesses are executable code that specifies the prompts, tools, and control flow around a language model. A single global harness can struggle with heterogeneous tasks that require different execution strategies. In this work, we introduce Object-Oriented Harness (OO-Harness), a harness optimization framework that evolves a hierarchy of executable harness classes using object-oriented design. During training, an evolution agent uses execution records to create a family of specialized harnesses, each implemented as a subclass of the base or an existing specialized harness via inheritance. At test time, a harness router uses routing lessons accumulated during training to select a specific harness for each task. Across three long-horizon benchmarks spanning business workflows, workspace tasks, and tool use, OO-Harness achieves the best performance among the compared methods, with an absolute improvement of up to 15% over the base. Extensive ablation studies examine the contributions of its core components.

Abstract: Language-model agents increasingly participate in operational workflows where approvals, binds, and payments create commitments. An approval valid when issued may no longer authorize execution after relevant facts, evidence, policy, or authority change. We call this the evaluation--execution gap. We specify a state-bound runtime assurance layer that separates probabilistic measurement from deterministic adjudication, binds an execution allowance to the decision-relevant basis of an approval, invalidates that allowance after relevant logged changes, and rechecks admissibility at dispatch. This distinguishes the continued validity of a prior approval from a current-state policy check. We describe eight failure modes, an assurance model, a reference architecture, and prospective interventions with retrospective remediation. In a scripted 42-case replay, the state-bound configuration identifies 15 later-invalidated approvals that a deliberately non-re-evaluating point-in-time comparator does not revisit; it holds 14 affected actions before dispatch and compensates one landed effect. These results illustrate behavior under the stipulated policies and event orders, not superiority over dispatch-time enforcement designs or production effectiveness. Under explicit interception, ingestion, dependency, and serialization assumptions, the model establishes dispatch-time validity within the registered execution surface.

Abstract: A general observation in agentic workflows, especially bounded ones, is that the decision space of the LLM, when we separate a decision from generation, starts approaching saturation: the agent meets the same states again and again, and after enough conversations it stops meeting new ones. LLMs generally don't treat these decisions as an optimization problem and instead re-derive them from their context/prompt on every turn. We show that treating decision making within reasonable bounds as an optimization problem, solving it once, and reusing the solved decisions can often make an agent faster, cheaper and more reliable. Our approach, which we call Discretize, Then Decide, starts from data such as the workflow's own logs or, when none exists, runs of the LLM agent itself. It reads each conversation into discrete states and estimates the probability of each outcome and the cost of each move, until no new states appear and the probabilities stop changing. It then solves the resulting Markov decision process. The solution runs as a controller around the model, sending moves whose content is fixed in the state, such as a tool call or a templated reply, and any state it hasn't seen is sent back to the LLM. We call an LLM run this way a Bellman language model (BLM), after Richard Bellman's equation for the best move in each state. On $τ^2$-bench telecom, the controller with no model solves 79% of tasks. As a BLM, Qwen3.8-27B, an open model, goes from 29% to 96% with 93% fewer model calls. For Claude Opus 5.5, which solves 96% of tasks on its own, running it as a BLM cuts model calls and cost per task by about 98% and lets it solve 2 more tasks. On InventoryBench, the solved policy with no model beats every published method. Where the hard part is writing content rather than choosing moves, such as resolving SymPy issues, few decisions can be solved in advance, and a BLM helps little.

Abstract: In-Context Learning (ICL) enables pretrained LLMs to adapt to downstream tasks from a small set of input-output demonstrations, without parameter updates. Yet existing theory primarily explains ICL as identifying a latent task already represented in pretraining, leaving unclear whether ICL can succeed when either the instruction or the target task falls outside the pretraining support. We develop a theoretical framework under mild assumptions that separates these two forms of distribution shift. For target tasks represented in pretraining, we show that demonstrations can identify the task and reduce sensitivity to pretrain-supported prompt templates as their number increases. For an unsupported instruction, we show that under a fixed model-induced reference extension, demonstration evidence can dominate an $N$-independent instruction shift while preserving the exponential identification rate. We then use the same ICL framework as an interpretive lens for long-horizon target tasks that are not represented in pretraining but admit a plan that decomposes them into pretraining-supported subtasks. Applying the supported-task analysis step by step yields a standard accumulated-error bound and clarifies how invoking familiar subtasks along an intermediate-state trajectory can avoid directly selecting the unsupported complete task. Together, our results characterize when demonstrations, instructions, and task decomposition can support ICL beyond the corresponding pretraining supports.

Abstract: Tool-using language agents must revise prepared actions when evidence changes or authority is revoked. Selective withdrawal means suspending affected actions, preserving supported work, and resuming only after sufficient repair. We study supervised fine-tuning in NAQD-Env, a synthetic environment with explicit dependencies and a deterministic reference policy. Four LoRA checkpoints of Qwen2.5-3B-Instruct compare an original curriculum with an enriched one, the latter under three system-prompt framings with identical views and targets. Three instruction-tuned baselines and all four checkpoints are evaluated under three inference prompts on fresh validation cases, held-out dependency families, and held-out structural combinations. Under the naqd prompt, SFT checkpoints reach decision agreement of 0.77-0.92 and withdrawal recall of 0.46-0.86, versus 0.45-0.63 and at most 0.06 for the baselines. Rule-level diagnostics qualify these gains. The original-curriculum checkpoint wrongly withdraws 26 of 34 actions with surviving alternative support; enriched checkpoints withdraw 0-1. Conversely, all SFT checkpoints narrow prohibited combinations less often than the 7B and 8B baselines, a case absent from both curricula. Delegation results show more withdrawal but poorer preservation of independently authorized actions, and all four checkpoints omit valid event reports. Framing contrasts vary across metrics and splits and do not establish a reproducible advantage or equivalence. One training run per arm, jointly changed curriculum properties, prior evaluation exposure, and baseline-SFT quantization differences limit causal attribution. The contribution is a method for detecting rule-specific regressions that aggregate accuracy can conceal, not evidence that fine-tuning alone ensures agent safety.

Abstract: Memory systems for persistent personal agents must move beyond isolated memories, maintaining both personal memory about whom they serve and procedural memory about how to act. Crucially, in harness-based personal assistance, procedures or skills are inherently user-conditioned: personal context determines which procedures apply, how they are instantiated, and when they should change. Existing benchmarks typically emphasize either personal or procedural memory, leaving their interaction underexplored. We introduce PraxisMemBench, a harness-based benchmark for persistent personal assistance across daily-life and work trajectories, where personal and procedural memory evolve together and later tasks depend on both. Experiments show that maintaining two memory types separately is insufficient, with completion dropping from single-type to interdependent dependencies (84.6% to 77.9%). More broadly, across existing methods, relation-related failures increase from early to late sessions as interaction history grows (59.8% to 72.9%), revealing a continual-maintenance challenge: writing correct memories is not enough if their evolving content and organization cannot be preserved for later retrieval. To address this, we propose PraxisMem, which uses privileged joint-state supervision to internalize the ability to maintain memory content and organization into the memory manager, with location-aware GRPO and dynamic residual-routed OPSD. PraxisMem reaches 40.78% overall Session Success Rate, compared with 20.60% for Claude Code's native memory.

Abstract: Evaluating the quality of process models discovered from event logs is a fundamental challenge in process mining. Traditional evaluation relies on conformance metrics such as fitness and precision, which are highly sensitive to noise and deviations in event logs and therefore often fail to give a consistent assessment of discovery algorithms. We introduce a model-centric evaluation framework that combines node embeddings with Procrustes alignment to enable cross-graph comparability, since embeddings derived from different graphs reside in distinct vector spaces. The proposed PetriNetGraph method transforms Petri net process models into graph representations compatible with embedding algorithms. Comparing the node embeddings of ground-truth and discovered models through a parameterized cosine distance yields a unified and bounded metric for evaluating process discovery across datasets and methods. We evaluate the framework under static and context-aware scenarios to examine how prior knowledge of activity existence influences the assessment of structural similarity. The framework also integrates a compliance checking mechanism that localizes deviations at the activity level and an entropy-regularized node distance aggregation function that quantifies global deviations across the model. Experiments on nine publicly available event logs show that the approach provides a reliable embedding-based conformance indicator that reflects the behavior of fitness and precision. Experiments on synthetic logs with controlled noise levels confirm that it is substantially more robust to log deviations than traditional conformance metrics, PetriNet2Vec, and its dynamic-window and Procrustes-aligned variants, while remaining sensitive to process model degradation. All implementation details and datasets are publicly available.

Abstract: Constructing typed, justified semantic links between ontologies is essential for enabling interoperability across heterogeneous and interdisciplinary knowledge domains. However, manually curating such links is difficult to scale. To address this challenge, we propose an end-to-end framework for ontology network construction that automates the discovery and generation of both intra-domain and inter-domain relationships. Our approach combines domain-adapted DistilBERT embeddings for dense contextual representation, clustering-based pre-filtering to reduce the candidate search space, and GPT-4o-driven relationship generation via iterative prompt engineering to produce semantically rich, interpretable links. Applied to ReproduceMeON - a network of 33 ontologies spanning machine learning, microscopy, computational science, and experimental workflow - the pipeline reduces approximately 800k raw concept pairs to 95k high-quality candidates. Human expert validation of 429 generated relationships by two independent annotators yields an overall precision of 80.19% (91.49% on high-certainty annotations) and an F1 of 0.890, with substantial inter-annotator agreement. Comparative experiments against five similarity-based baselines, including Sentence-BERT, show a substantial performance gap (best baseline F1 = 0.581), while an ablation study demonstrates that similarity-based methods alone fail to discriminate valid from invalid relationships (AUC approx 0.5) on the filtered candidate set. These findings highlight the necessity of LLM-based reasoning over concept roles and domain semantics for accurate relationship construction.

Abstract: Proactive LLM agents can turn idle compute into useful support before users ask. Yet even correct work can misread user context, impose review costs, or undermine trust. This work proposes foundations for designing, realizing, and evaluating proactive LLM agents around three joint principles (3T): Task Capability, anticipating relevant needs and correctly performing useful work; Temporal Allocation, allocating compute according to resource availability and when results are needed; and Trust, sustaining users' confidence and appropriate reliance on the agent. We connect these objectives to a design space organized around five dimensions: task scope, anticipation horizon, activation trigger, processing timing, and intervention depth, and specify the situation and system modeling needed to support its choices, including user and environment representations, backbone LLMs, and agent harnesses. Lastly, we propose PROACTIVITY-GYM, a simulation-based evaluation testbed including multi-day scenarios, stateful environments, and persona-conditioned simulated users that can evaluate the consequences of proactive assistance across interactions. Evaluations across 23 model-harness configurations uncover substantial performance gaps across 3T and reveal that LLM judges often conflate task capability and trust. A human study with 30 participants demonstrates the importance of the joint 3T optimization: participants show sharp trust declines after intervention misalignment despite correct outcomes, and prefer sleep-time assistance, even when imperfect, to preserve ongoing focus. Together, these findings support designing and evaluating proactive agents through the joint consideration of useful work, compute allocation, and evolving user trust.

Abstract: Recent efforts to scale tool-use post-training have largely centered on the synthesis of executable environments, which constitute only one component of a broader agentic interaction system comprising the environment, task, agent harness, and evaluator. Scaling environments in isolation, however, does not guarantee commensurate gains in model performance, because reliable learning signals depend on coherent interactions among all components of the agentic interaction system. To address this problem, we introduce WEFT (Whole-system Evolution For Tool-use Post-training), which couples scalable agentic interaction system construction, execution-driven self-evolution, and stable post-training. WEFT scales agentic interaction system construction across environment breadth, task complexity, and interaction diversity. Execution-driven self-evolution iteratively uses execution traces and state evidence to attribute failures and revise the responsible components, with fresh rollouts evaluating the changes and providing evidence for subsequent evolution rounds. For stable post-training at scale, WEFT addresses both optimization and execution reliability: prefix-preserving sampling retains verified progress and atomic-turn credit assignment localizes learning signals, while MegaMCP maintains isolated, recoverable state across concurrent rollouts over shared tool services. Extensive experiments across various models and benchmarks demonstrate the effectiveness of WEFT for tool-use post-training. WEFT-8B and WEFT-14B outperform all evaluated matched-size environment-scaling baselines on BFCL V4, $τ^2$-Bench, and Claw-Eval. In particular, WEFT-14B improves over Agent-World-14B by 6.41, 2.23, and 12.27 percentage points. WEFT-35B-A3B further extends these gains to more challenging long-horizon workflow benchmarks, including Toolathlon-Verified and AutomationBench.

Abstract: Reusable skills help LLM-based agents solve complex tasks, but the agent must receive guidance before it commits to an ineffective approach. Existing skill mechanisms often expose only metadata and load full content on demand, leaving useful guidance unavailable until the agent decides to retrieve it. General memory methods can incur substantial maintenance overhead, while keeping guidance in conversation context risks repeatedly exposing the agent to irrelevant or harmful advice. We propose TipsWarm, a mechanism that complements existing skill mechanisms by maintaining a budgeted pool of skill-derived keypoints, or \textit{warm tips}, for selective injection into the context of every message turn. By separating event-triggered LLM assessment from inexpensive per-turn screening, it makes transferable skill guidance readily available while controlling maintenance costs. In three coding and iterative task-execution benchmarks, TipsWarm achieves the highest task success rate while remaining time-efficient, compared to recent skill and general memory baselines.

Abstract: Large language models (LLMs) can plan, use tools, write code, and execute long-horizon workflows, yet strong local competence does not guarantee project-level executive control. Agents may continue acting after the original objective is satisfied, producing low-value refinements, repeated verification, and repairs to self-created complexity. We use LLM Parkinsonism as a narrowly defined, non-clinical metaphor for this pattern of persistent action despite diminishing task-level value. We argue that the problem is not explained by autoregressive next-token prediction alone, but more directly by concentrating proposal generation, scope interpretation, progress assessment, and stopping authority within the same self-conditioned loop. We therefore introduce Global Executive Control (GEC) v0.2, an uncertainty-aware governance architecture that separates action generation from project-level control. In a 24,000-episode matched-candidate benchmark under a common 40,000-token ceiling, a first-candidate baseline achieved 67.42% hard-goal success, a candidate-set local control achieved 96.53%, and GEC achieved 96.57%. The candidate-set control shows that access to multiple candidate actions explains most of the success gain; relative to that control, GEC preserved success while reducing mean token use from 19,782 to 12,574 (36.4%) and restricted mean tokens to completion at the 40,000-token ceiling from 16,136 to 13,114 (18.7%), while eliminating measured pre-completion drift and sharply reducing gross complexity. Governance-overhead sensitivity remained favorable through an additional 500 synthetic governance tokens per cycle. These mechanistic simulations support explicit governance of scope, evidence, resource use, and stopping, while live-model validation remains necessary.

Abstract: Process model forecasting (PMF) aims to predict the process model that will characterize a future period, thereby providing a process-level view of how behavior is expected to evolve. Existing PMF methods, however, forecast directly-follows graphs, which cannot explicitly represent concurrency. We extend PMF to causal nets by forecasting time series of relation and binding counts and using these forecasts to reconstruct future process models with AND/XOR semantics. To evaluate the resulting models, we introduce a protocol that accounts for partial traces and constructs the workflow nets required for conformance checking. Experiments on four event logs show that the forecasted models achieve conformance levels close to those of models re-mined from observations in the corresponding future windows. They also outperform static discovery baselines, which retain high precision on the structurally stable log but exhibit substantial precision losses on the other three logs. Filtering infrequent bindings improves most conformance metrics, although it also removes much of the concurrent behavior captured by the models.

Abstract: In an enterprise system, updating one field can set another, create a record, or start an approval. These effects are produced by business rules that are not built into the platform but written by each organization and revised over time. An agent working in such a system cannot predict the result of its own actions without knowing these rules. We study continual enterprise world model discovery, where an agent starts without knowledge of these business rules and discovers them by interacting with records and observing the outcomes. From those observations it builds a world model, which it revises as the rules change. To evaluate this, we introduce EnterpriseWorldShift, built on a live ServiceNow environment with nine tables, 25 hidden rules and 600 evaluation actions. It presents four versions of the same enterprise world, with the tables and records held fixed while a rule is modified, then added, then removed, so that discovery, revision, extension and retirement are each tested in turn. Our Continual Discovery Agent (CDA) builds such a model and carries it from one world to the next. It predicts the effects of the hidden rules more accurately than looking them up for each question, the approach taken by prior work, by up to 8.98 IoU points, and it answers from its own model without querying the running system.