Papers for

ux researchers

Papers whose findings have a practical use for this group, as judged from the abstract. Open a paper to read what it means in practice.

Listwise interfaces improve human feedback in optimization tasks

Rethinking Opinion Measurement Interfaces for Human-in-the-Loop Optimization

Abstract: Human-in-the-loop optimization refers to systems that present choices to a human decision-maker and query their judgment to optimize system parameters iteratively. The user interface typically provides either an absolute rating scale or asks for a preferred option. However, these approaches can potentially suffer from calibration problems, inconsistencies, and completeness violations of user preferences in such a sequential evaluation. This paper revisits the design space of opinion measurement interfaces for human-in-the-loop optimization. We conducted a study (N=360) using text summarization and image color enhancement tasks to evaluate human sequential feedback in six representative opinion measurement interfaces. Based on our analysis, we recommend using a listwise approach to support sequential opinion measurement, which counterweighs individual rating and preferential choice limitations and conveys more information for subsequent use. We further discuss the trade-offs in different user interface designs and provide guidelines to inform future research.

Sat 10 OctHuman-Computer InteractionMachine Learning
The gist
Human-in-the-loop optimization means a system tries to learn what people prefer by asking them to make choices or give ratings over time. However, usual ways of collecting these opinions, like rating scales or picking preferred options, can lead to inconsistent or incomplete feedback. The authors studied six different ways to collect opinions on text and image tasks from 360 people. They found that showing a list of options and asking for feedback on all at once works better than single ratings or choices. This approach helps the system learn more and makes the feedback more reliable.
Open → 2610.14757v1

Psychometric scale measures how users see value alignment with AI

A Scale For Value Alignment In Human-AI Interaction

Abstract: Value alignment is a central objective in AI and HCI research, yet no validated instrument measures how users perceive it. This gap hampers the comparison and accumulation of findings and limits the effectiveness of applications, where understanding users' viewpoints is critical. We construct and evaluate a 13-item psychometric scale that measures perceived value alignment across two components: value understanding and value manifestation. It is based on a large item pool drawn from prior empirical studies, filtered by experts, and finally assessed by users (N=607) across diverse AI scenarios. Confirmatory factor analysis on an independent sample (N=259) confirmed the two-factor structure and high internal consistency for both subscales. Using optimization, we also derived a 6-item short form for quick administration. The scale is a reliable measure, providing HCI researchers with a common evaluation metric across contexts.

Wed 7 OctHuman-Computer Interaction
The gist
Value alignment means how well an AI system’s goals match what people want. The authors found there was no good way to measure how users feel about this match. They created a new questionnaire with 13 questions to check two things: how well the AI understands users’ values and how well it shows those values in action. They tested this questionnaire with over 600 people and confirmed it works well. They also made a shorter version with 6 questions for quick use.
Open → 2610.09911v1

Large language models mix user traits despite persona prompts

Persona Following Is Not Selective Control: The Neutrality Gap in LLM User Simulation

Abstract: Persona prompting is widely used to construct user simulations with large language models (LLMs), yet it relies on a largely untested assumption: specifying one user attribute should change that attribute alone. We test this assumption and identify a systematic failure of selective control: across all eight black-box LLMs we audit, changing a target attribute also shifts responses on unspecified, non-target attributes. For example, describing a user as more risk-seeking shifts color choices, even though the prompt never mentions color; we term this cross-attribute influence. Semantic, contextual, and internal analyses collectively suggest that models treat a persona prompt as evidence about the user and extend the inferred profile to unspecified preferences, a process we call trait-conditioned completion. We next ask whether explicitly specifying non-target attributes restores selective control. When a non-target attribute is assigned a clear direction, models generally follow the declaration and suppress the target attribute's influence. However, when the same attribute is declared neutral, the target continues to affect choices across all five open-weight checkpoints, even when the model correctly reports the declared state. This disparity, the neutrality gap, demonstrates that successful persona following does not imply selective persona control, which additionally requires keeping non-target attributes stable. We operationalize this distinction with a three-state diagnostic that leaves the non-target attribute unspecified or declares it directional or neutral; because directional tests can be passed by simply following the stated persona, the neutral state reveals failures they miss. In a post hoc analysis of independent items, neutral declarations leave 51-81% of items target-sensitive, against at most 1 of 320 item-pole comparisons under directional ones.

Mon 28 SeptArtificial Intelligence
The gist
This paper finds that when large language models (LLMs) are told to simulate a user with a specific personality trait, the models often change other traits too, even if they are not mentioned. The authors call this unintended spread of influence across traits “cross-attribute influence.” They show that trying to fix this by declaring other traits as neutral doesn’t fully stop the problem, revealing what they call a “neutrality gap.” This means it’s harder than expected to control only one user trait without affecting others in LLM simulations.
Open → 2609.35036v1

Human AI cognition organized by task state and relational dimensions

The Dynamic Organization of Sustained Human-AI Cognition: From Construct-Level Change to Relational Structure

Abstract: As generative artificial intelligence becomes a routine participant in writing, learning, information retrieval, analysis, decision making, and problem solving, human-AI cognition research must address not only whether AI changes psychological constructs, use intensity, or task performance, but also how human cognitive activity is organized beneath similar aggregate indicators. This article proposes a dynamic cognitive organization framework that shifts analysis from construct-level change to relational organization anchored in the person's current task-cognitive state under sustained AI participation. The framework distinguishes five relational dimensions: execution locus, cognitive governance, representational reorganization, process organization, and reachable cognitive space; it also proposes a path-specific recursive principle whereby interaction outcomes, costs, and experiences may selectively reweight future probabilities of different organizational pathways. Five sets of testable propositions follow: the same overall AI-use intensity can correspond to different cognitive organizations; similar immediate outcomes can arise from different organizations with different predictive value for proximal subsequent outcomes; longitudinal organizational change need not track overall AI-use intensity; expansion of reachable cognitive space and displacement of pre-existing or emerging human-originated pathways may coexist within one episode; and recurrent cognitive organizations may redistribute cognitive practice opportunities, with accumulated differences potentially corresponding to different developmental trajectories in strategies, habits, and abilities. The contribution is an analytic level and five-dimensional relational structure for describing, comparing, measuring, and testing process differences that aggregate indicators or construct-level analyses do not uniquely determine.

Mon 14 SeptHuman-Computer Interaction
The gist
When people work with AI tools over time, their thinking doesn’t just change in simple ways like doing tasks faster or differently. Instead, the way their minds organize information and decisions shifts in complex patterns based on the task they're doing right now. The authors suggest looking at how thinking is organized in five key ways, such as who controls decisions and how ideas are arranged. They propose that understanding these patterns helps explain why similar results can come from very different mental processes when working with AI.
Open → 2609.14942v1

AI assistant functions influence trust differently based on user knowledge

How Far Do Capability Cues Travel? Anthropomorphism and Differentiated Trust in a Platform-Embedded AI Assistant

Abstract: Visible AI capabilities need not translate into broader judgments of trustworthiness. In a randomized 2 x 2 experiment with 270 U.S.-based Reddit users, an embedded assistant displayed one or three functions, with or without a brief rationale. Displaying three functions increased perceived multifunctionality; no other randomized main effect survived correction across the six outcomes. Rationale availability did not reliably increase perceived intelligence. Exploratory analysis indicated stronger uptake of the functional display at higher objective AI literacy. Among concurrently measured judgments, perceived multifunctionality was associated with perceived intelligence, which was associated with anthropomorphism and all three trust dimensions. After accounting for perceived intelligence, anthropomorphism was positively associated with benevolence, but not reliably with integrity or ability. These findings separate interface effects from relationships among users' perceptions and show why ability, integrity, and benevolence should be evaluated separately.

Wed 9 SeptHuman-Computer Interaction
The gist
People don't always trust AI assistants just because they see the AI can do more things. The authors showed that when an assistant displayed three functions instead of one, users perceived it as more multifunctional, but this didn't always increase trust in intelligence. Giving explanations for the functions didn't make users think the AI was smarter. People who knew more about AI responded more strongly to seeing more functions. How users view the AI’s intelligence, anthropomorphism (seeing it as human-like), and trust factors like benevolence, integrity, and ability are related but different.
Open → 2609.09713v1