Papers for
ux researchers
Papers whose findings have a practical use for this group, as judged from the abstract. Open a paper to read what it means in practice.
Listwise interfaces improve human feedback in optimization tasks
Rethinking Opinion Measurement Interfaces for Human-in-the-Loop Optimization
Abstract: Human-in-the-loop optimization refers to systems that present choices to a human decision-maker and query their judgment to optimize system parameters iteratively. The user interface typically provides either an absolute rating scale or asks for a preferred option. However, these approaches can potentially suffer from calibration problems, inconsistencies, and completeness violations of user preferences in such a sequential evaluation. This paper revisits the design space of opinion measurement interfaces for human-in-the-loop optimization. We conducted a study (N=360) using text summarization and image color enhancement tasks to evaluate human sequential feedback in six representative opinion measurement interfaces. Based on our analysis, we recommend using a listwise approach to support sequential opinion measurement, which counterweighs individual rating and preferential choice limitations and conveys more information for subsequent use. We further discuss the trade-offs in different user interface designs and provide guidelines to inform future research.
Psychometric scale measures how users see value alignment with AI
A Scale For Value Alignment In Human-AI Interaction
Abstract: Value alignment is a central objective in AI and HCI research, yet no validated instrument measures how users perceive it. This gap hampers the comparison and accumulation of findings and limits the effectiveness of applications, where understanding users' viewpoints is critical. We construct and evaluate a 13-item psychometric scale that measures perceived value alignment across two components: value understanding and value manifestation. It is based on a large item pool drawn from prior empirical studies, filtered by experts, and finally assessed by users (N=607) across diverse AI scenarios. Confirmatory factor analysis on an independent sample (N=259) confirmed the two-factor structure and high internal consistency for both subscales. Using optimization, we also derived a 6-item short form for quick administration. The scale is a reliable measure, providing HCI researchers with a common evaluation metric across contexts.
Large language models mix user traits despite persona prompts
Persona Following Is Not Selective Control: The Neutrality Gap in LLM User Simulation
Abstract: Persona prompting is widely used to construct user simulations with large language models (LLMs), yet it relies on a largely untested assumption: specifying one user attribute should change that attribute alone. We test this assumption and identify a systematic failure of selective control: across all eight black-box LLMs we audit, changing a target attribute also shifts responses on unspecified, non-target attributes. For example, describing a user as more risk-seeking shifts color choices, even though the prompt never mentions color; we term this cross-attribute influence. Semantic, contextual, and internal analyses collectively suggest that models treat a persona prompt as evidence about the user and extend the inferred profile to unspecified preferences, a process we call trait-conditioned completion. We next ask whether explicitly specifying non-target attributes restores selective control. When a non-target attribute is assigned a clear direction, models generally follow the declaration and suppress the target attribute's influence. However, when the same attribute is declared neutral, the target continues to affect choices across all five open-weight checkpoints, even when the model correctly reports the declared state. This disparity, the neutrality gap, demonstrates that successful persona following does not imply selective persona control, which additionally requires keeping non-target attributes stable. We operationalize this distinction with a three-state diagnostic that leaves the non-target attribute unspecified or declares it directional or neutral; because directional tests can be passed by simply following the stated persona, the neutral state reveals failures they miss. In a post hoc analysis of independent items, neutral declarations leave 51-81% of items target-sensitive, against at most 1 of 320 item-pole comparisons under directional ones.
Human AI cognition organized by task state and relational dimensions
The Dynamic Organization of Sustained Human-AI Cognition: From Construct-Level Change to Relational Structure
Abstract: As generative artificial intelligence becomes a routine participant in writing, learning, information retrieval, analysis, decision making, and problem solving, human-AI cognition research must address not only whether AI changes psychological constructs, use intensity, or task performance, but also how human cognitive activity is organized beneath similar aggregate indicators. This article proposes a dynamic cognitive organization framework that shifts analysis from construct-level change to relational organization anchored in the person's current task-cognitive state under sustained AI participation. The framework distinguishes five relational dimensions: execution locus, cognitive governance, representational reorganization, process organization, and reachable cognitive space; it also proposes a path-specific recursive principle whereby interaction outcomes, costs, and experiences may selectively reweight future probabilities of different organizational pathways. Five sets of testable propositions follow: the same overall AI-use intensity can correspond to different cognitive organizations; similar immediate outcomes can arise from different organizations with different predictive value for proximal subsequent outcomes; longitudinal organizational change need not track overall AI-use intensity; expansion of reachable cognitive space and displacement of pre-existing or emerging human-originated pathways may coexist within one episode; and recurrent cognitive organizations may redistribute cognitive practice opportunities, with accumulated differences potentially corresponding to different developmental trajectories in strategies, habits, and abilities. The contribution is an analytic level and five-dimensional relational structure for describing, comparing, measuring, and testing process differences that aggregate indicators or construct-level analyses do not uniquely determine.
AI assistant functions influence trust differently based on user knowledge
How Far Do Capability Cues Travel? Anthropomorphism and Differentiated Trust in a Platform-Embedded AI Assistant
Abstract: Visible AI capabilities need not translate into broader judgments of trustworthiness. In a randomized 2 x 2 experiment with 270 U.S.-based Reddit users, an embedded assistant displayed one or three functions, with or without a brief rationale. Displaying three functions increased perceived multifunctionality; no other randomized main effect survived correction across the six outcomes. Rationale availability did not reliably increase perceived intelligence. Exploratory analysis indicated stronger uptake of the functional display at higher objective AI literacy. Among concurrently measured judgments, perceived multifunctionality was associated with perceived intelligence, which was associated with anthropomorphism and all three trust dimensions. After accounting for perceived intelligence, anthropomorphism was positively associated with benevolence, but not reliably with integrity or ability. These findings separate interface effects from relationships among users' perceptions and show why ability, integrity, and benevolence should be evaluated separately.