robotic process automation providers

Abstract: While frontier vision-language models demonstrate strong capabilities in user interface (UI) navigation, their high inference costs prohibit everyday use. Conversely, smaller models trained via supervised fine-tuning (SFT) or offline reinforcement learning often memorize static trajectories, leading to brittle execution and an inability to recover from errors. To address these limitations, we propose a novel online reinforcement learning framework that trains UI navigation agents directly on live iOS applications. Our framework decouples the agent into two specialized components: a Planning agent and a UI Grounding model. We rely on an LLM-as-a-Judge to provide comprehensive reward signals, combining dense, step-level feedback to evaluate intermediate progress with a terminal reward for overall task completion. To effectively leverage this dual reward structure, we optimize the agent using Proximal Policy Optimization (PPO) with step-level advantage estimation. Furthermore, we introduce GiGPPO, a novel neighbor-conditioned value estimation method that improves critic stability by leveraging reward signals from visually similar states across concurrent trajectories. To support this online training paradigm at scale, we introduce an efficient infrastructure that orchestrates hundreds of concurrent virtual iOS devices. Evaluations on rigorous benchmarks, including UINavBench, iOSWorld, and AndroidWorld, demonstrate that our online RL trained agents substantially outperform both SFT and terminal-only RL baselines while accelerating training convergence. Notably, our 8B RL agents achieve nearly a sevenfold improvement over the SFT baseline in out-of-distribution generalization to Android environments, while outperforming Gemini-3.5-Flash and tying with Gemini-3.1-Pro on real iOS applications.

Abstract: Recent advances in large (vision) language models have enabled computer-use agents that automate digital workflows via fine-grained keyboard and mouse operations. However, such agents remain fragile in long-horizon settings, where errors accumulate and executed actions leave unintended side effects, making the ability to recover from failures critical. Yet, existing remedies remain inadequate: environment resets are infeasible in proprietary settings, action replay is prohibitively expensive over long horizons, and API-based rollback is limited to web environments, leaving model-based recovery largely unexplored. To address this gap, we present ReTrace, a scalable evaluation framework for systematically studying recovery behavior in computer-use agents. We formalize Transition-Consistent Recovery: identical downstream actions from the recovered and target states must yield identical outcomes. We operationalize this criterion through goal-oriented action replay following controlled error injection. Using ReTrace, we present the first systematic study of autonomous, model-based recovery, revealing that (i) ideal recovery can unlock model's latent task completion capabilities, (ii) current computer-use agents fail to exploit their latent recovery capabilities, and (iii) accurate model-based recovery yields measurable end-to-end gains. Together, these findings establish recovery as a fundamental capability for building reliable computer-use agents. Our code and dataset is available at https://github.com/BangProx/ReTRACE.