Papers for

organizational leadership

Papers whose findings have a practical use for this group, as judged from the abstract. Open a paper to read what it means in practice.

Artificial intelligence changes job roles and decision making over time

Artificial Intelligence and Job Design: A Dynamic Framework

Abstract: This study aims to deepen the understanding of artificial intelligence's (AI) impact on work by introducing and describing the AI-Job Dynamics Framework. Drawing from sociotechnical systems theory, complexity theory, and organizational learning theories, we conceptualize AI integration as a dynamic, non-linear process with three key phases. The framework, supported by theoretical propositions, identifies how this process affects organizational decision-making structures and key job characteristics over time, emphasizing the balance between centralization and decentralization of decision-making power. AI integration initially reduces job autonomy but may lead to greater autonomy in later phases as AI becomes more embedded. Throughout this process, AI reshapes skill requirements from routine to complex cognitive and adaptive skills. In the advanced phase of AI integration, we introduce the alternative paths and varied trajectories through which AI, organizational structures, and individual work experiences evolve. We conclude by discussing the implications of this framework for future research on AI and job design.

Tue 20 OctComputers and SocietyHuman-Computer Interaction
The gist
Workplaces use artificial intelligence (AI) in ways that change how jobs are done and who makes decisions. The authors explain that AI’s role grows in stages, initially limiting workers’ freedom but later increasing it as AI becomes part of the job. This change also shifts the skills workers need, from simple tasks to more complex thinking and adjusting. The study shows there are many possible ways jobs and organizations evolve with AI, offering a new way to study these changes.
Open → 2610.28830v1