Papers for

it support teams

Papers whose findings have a practical use for this group, as judged from the abstract. Open a paper to read what it means in practice.

OnTrack monitors AI agent actions fast to prevent costly failures

OnTrack: Real-Time Monitoring and Intervention in LLM Agent Trajectories via Streaming Structure-Aware Optimal Transport

Abstract: Agents are deployed in applications from trip planners and stock trading to IT incident triage. In most cases, LLM agents work autonomously with minimal rule-based safeguarding, leading to cost and safety issues from irreversible actions. Recent works resolve this either by using a safeguard agent to monitor behavior or evaluating logs post-hoc. The first adds cost and latency to every step; the second delivers its verdict after the run, when tokens are burned and damage is done. To overcome this, we propose OnTrack, a streaming monitoring mechanism that compares an agent's steps and dependencies against recorded successful runs to alert users or block the agent in about a millisecond per step. We study this problem in three regimes of decreasing access: full reference access (historical runs and tool schemas), intermediate access (only tool schemas), and no prior knowledge (only step logs as generated). Expectation of OnTrack's monitoring capabilities reduces as data access drops, ranging from plan violation detection to identifying loops, stalls, and repeated tool calls. Finally, we evaluate OnTrack using SWE-bench trajectories. Based on the first 8 steps, our method ranks failing trajectories below succeeding ones better than content similarity approaches (+0.057 AUROC). With an abort policy, we save about 18% of compute that would be burned on failing runs, where 83% of interrupted runs were actually heading to failure (5 out of 6 aborts were correct).

Thu 8 OctArtificial IntelligenceComputation and LanguageComputers and Society
The gist
Large language model (LLM) agents often act on their own, which can sometimes lead to mistakes that cost time or money. The authors designed OnTrack, a tool that watches the agent’s steps in real time and compares them to successful past runs to quickly spot if things are going wrong. It can warn users or stop the agent in milliseconds before damage happens. OnTrack works well even with limited knowledge about the agent’s environment and saves resources by aborting failing runs early.
Open → 2610.12375v1