healthcare operations managers

Abstract: Epidemic intervention policies are textual artefacts that human decision-makers interpret, justify, and revise through natural language, making large language models a natural candidate for epidemic policy reasoning. A naive LLM, however, lacks the epidemic dynamics needed to project intervention consequences, the quantitative surveillance signals required to assess severity, and the institutional constraints that define admissible actions. We present EpiWorld, a closed-loop framework that grounds an LLM policy actor in a learned action-conditioned epidemiological world model and a tiered skill library of public-health protocols, surveillance tools, and adaptive lessons accumulated through after-action analysis. Given a candidate intervention, the world model predicts regional epidemic evolution and enables fast counterfactual rollouts that provide feedback for policy selection and refinement. Outcomes of simulated futures are distilled into reusable lessons while protocol constraints remain fixed, allowing the decision process to improve without sacrificing interpretability or controllability. We evaluate both the world model and the end-to-end framework on retrospective COVID-19 and Influenza datasets: the world model achieves the best out-of-distribution Peak-MAE among all forecasting baselines, and the closed-loop framework reduces cumulative hospitalisation by up to 59% across datasets and by an average of ~16% across six LLM backbones, outperforming reinforcement-learning and optimal-control policy baselines.

Abstract: Operations research supports decision-making in domains such as energy, economics, and healthcare. Solving operations research problems typically begins with optimization modeling, which translates a natural-language problem description into executable solver code. LLMs offer a promising way to automate this process, but they remain prone to errors. In practice, these errors can be divided into two categories: syntactic errors refer to solver code that fails to run successfully or is judged infeasible by the solver; semantic errors refer to solver code that successfully returns an objective value but violates the intent of the original problem. Since semantic errors do not trigger runtime failures, they are difficult to detect and rectify. To address this problem, we introduce SemOPT, a semantic-guided framework for correcting LLM-based optimization models. SemOPT combines a semantic reward model that distinguishes faithful math models from plausible but incorrect ones with an adaptive correction system that applies hierarchical reward-guided search over the modeling space. Experiments on seven optimization modeling benchmarks show that SemOPT establishes a new state of the art and achieves an average 7.6% accuracy improvement over the strongest baseline on complex datasets.

Abstract: Robotic Process Automation (RPA) is widely used to reduce administrative burden in United States hospitals, yet an estimated 30-50% of RPA initiatives underperform because processes are selected informally, without a repeatable method to catalogue candidates, prioritize them, match each to an automation tier -- a Python bot, an open-source orchestrator such as n8n, or an enterprise platform such as UiPath -- and forecast financial return before committing resources. We propose a four-module, data-driven framework unifying these decisions: a Process Taxonomy of twenty recurring hospital processes across five value streams; a Prioritization module deriving an Automation Suitability Index from an Analytic Hierarchy Process matrix with an explicit consistency check; a Tool-Tier Selection module recommending the least-cost technology sufficient for a process complexity, integration, and compliance profile; and a Return-on-Investment module quantifying labor savings, error-cost avoidance, payback, and net present value. Applied to a synthetic portfolio spanning all twenty processes, plus a reference data-flow architecture linking it to hospital EHR/payer/ERP systems: 12 of 20 clear the prioritization threshold; the ranking is robust to +/-20% weight perturbation (Spearman correlation 0.83, top-5 set preserved 97.7%, 2,000 Monte Carlo trials); an Automation Risk Index flags four qualifying processes as Critical risk; a budget-constrained portfolio optimization shows diminishing marginal NPV as spend scales from $400K to $1.03M; and a second Monte Carlo analysis shows portfolio NPV stays positive at its 5th percentile. The framework is a conceptual synthesis of the literature rather than an instrument calibrated on primary hospital data; we discuss HIPAA governance and a research agenda for empirical validation. A supplementary Python implementation accompanies the paper.