Papers for

field service teams

Papers whose findings have a practical use for this group, as judged from the abstract. Open a paper to read what it means in practice.

Vision language models evaluated on simulated physical work tasks

RealityBench: Simulated Environments to Evaluate a Vision Language Model's Ability to Document Human Physical Work

Abstract: Augmenting worker capabilities in the physical world through guidance has been a decades-long goal for AI agents. One key supporting capability is to understand what the worker is doing, seeing through the human's camera or smart glasses, and assist them in documentation. Despite advances in vision language models, their capabilities in these settings remain uncertain and are challenging to benchmark because most physical work data is proprietary, and involves too much variability to study in a principled manner. Unlike structured settings such as kitchens and warehouses that have predictable lighting, geometry, and objects, field-facing tasks such as rooftop solar installation and vehicle repair are unconstrained and high variance. Here, we model real-world physical work in Blender across eleven environments, incorporating variants in both image acceptability and documentation. The acceptability task asks whether a particular view would be suitable proof-of-work and documentation asks whether an agent can understand the task-relevant state of the environment from that view. Across 26 vision-language models, we find that top models largely solve documentation when the answer is text in frame, but are weak at reading measurements and at judging small parts and spatial relations, such as whether a tape measure leans. Acceptability is harder to pin down because human raters disagree with each other. Measured against a scorer that agrees with the raters' majority about as often as a single rater does, the best models cannot be distinguished from a single non-author rater, at a cost within the range of a human pass. In the three environments where we can trace acceptability errors, most wrong rejections come from misreading the scene rather than the requirement. On the three documentation questions for which we have real images, model rankings on rendered frames transfer to real images.

Fri 9 OctComputer Vision and Pattern RecognitionArtificial IntelligenceComputation and Language
The gist
It’s hard to check if AI models can understand and document real-world physical work because actual work environments are complex and data is limited. The authors created detailed simulated scenes using Blender to mimic jobs like solar panel installation and vehicle repair. They tested many AI models to see if these models could tell if a photo was good proof of work and understand important details in the scene. Models did well when text was clearly visible but struggled with small objects or spatial details. The simulated results matched well when tested on a few real images.
Open → 2610.14397v1