enterprise knowledge management teams

Abstract: LLM search agents are often evaluated on final-answer accuracy, overlooking the process. Analyzing a search strategy requires understanding how credible evidence is retrieved to address question constraints. This valuable information is buried in raw search trajectories that are long and difficult to parse. We introduce SearchAtlas, a framework that converts search trajectories into structured graphs whose edges represent how evidence is propagated across the reasoning trace, from the query that retrieves it to the final answer. Our automated parsing pipeline achieves a mean edge F1 of 86.0% against human-annotated graphs and remains consistent across repeated runs. We analyze five search agents on three benchmarks, revealing systematic differences in search scale and evidence aggregation. SearchAtlas exposes fragmented answer support, question constraints that do not reach the answer, and unverified parametric knowledge entering the response. These process failures are strongly associated with incorrect answers, even more so than an LLM judge given either the raw trajectory or the ordered query list, suggesting that the constructed graphs provide useful interpretability. Moreover, an audit of cases in which process-diagnostic scores disagree with final-answer correctness shows that they capture information not reducible to answer accuracy.

Abstract: Generative Retrieval (GR) models map queries directly to document identifiers, replacing conventional retrieval over external sparse or dense indexes with autoregressive identifier generation. However, most generative retrieval frameworks rely on a single-identifier assumption, mapping each document to a single target sequence. This forces the model to represent all document content with one sequence. Since documents are often multi-faceted, this can lead to lossy representations and reduced robustness to query variation, where multiple query intents must compete for a single generative access path. In this work, we introduce Passage-Driven Multi-ID Retrieval (PDMR), a generative retrieval framework that represents documents through multiple passage-level identifiers. PDMR segments each document and assigns one identifier to each selected passage, which provides multiple semantic entry points for retrieving the same document. This multi-entry representation allows the model to align queries with specific semantic facets, thereby reducing the dependence on a single document-level target. To address the supervision ambiguity of this one-to-many mapping, we formulate training as a multi-target learning problem and explore an objective function designed to distribute probability mass across multiple valid passage-level identifiers. We evaluate PDMR on NQ320K and MS MARCO Document. On NQ320K, PDMR improves over strong generative and non-generative baselines on Recall@1 and MRR@100. On MS MARCO Document, PDMR achieves the best Recall@1 and MRR@10 among the reported methods, while remaining competitive on Recall@10. Controlled ablations further show that passage-level supervision, identifier design, training-query augmentation, and multi-target learning contribute complementary gains.