Papers for
enterprise ai integrators
Papers whose findings have a practical use for this group, as judged from the abstract. Open a paper to read what it means in practice.
LLM user simulators significantly affect agent task performance
UserProxyBench: Evaluating LLM User Simulators for Agent Benchmarks and Training
Abstract: Interactive agent benchmarks and multi-turn reinforcement learning increasingly place a second language model in the role of the user. This simulated user controls what information the agent receives and when, yet current benchmarks score only the agent and do not directly measure whether the user correctly executed its assigned role. We introduce UserProxyBench, an evaluation layer over the tau-bench family, and the User Fidelity Score (UFS), which measures adherence to the benchmark's private user instructions using task-grounded rubric criteria scored independently of agent success. Holding the agent fixed at GPT-5.5 and varying only the user proxy across 375 enterprise tasks changes mean task reward by 15.2 points, while 24.4% of successful episodes contain a user-specification violation. The dominant failure is premature disclosure: users provide information before it is requested. This behavior has little effect on task reward, yet among successful episodes it causes the agent to make 1.06 fewer tool calls on average, changing the interaction being evaluated while preserving the reward. Finally, across seven proxies we identify an empirical cost-fidelity frontier, enabling practitioners to select the least expensive simulator that satisfies a required fidelity level.
Agentic societies require social harnesses for secure coordination
Agentic Societies Need a Social Harness
Abstract: An agentic society is a collection of AI agents that coordinate autonomously across trust boundaries, on behalf of different principals whose objectives may only partially align. We show experimentally that in agentic societies even honest, competent agents often fail to reach satisfactory outcomes with existing harnesses and messaging primitives, and that faulty or malicious agents can stall collaboration, influence outcomes, and pursue other harmful goals by exploiting vulnerabilities in communication (``speech''). We argue that agentic societies need a \emph{social harness} for inter-agent interactions, in addition to each agent's \emph{personal harness}, which manages its private context and communication with its principal. We propose a layered architecture for social harnesses which (i) prevents classes of failures outright, (ii) enables agents to detect invalid messages at runtime, and (iii) supports post-facto investigation and consequences, and highlight directions for future research to realize these capabilities.