Papers for
dialog system designers
Papers whose findings have a practical use for this group, as judged from the abstract. Open a paper to read what it means in practice.
Instruction tuned language models follow conversational genre rules
The Language of Instruction: Genre and Generative AI
Abstract: This article argues that instruction-fine-tuned language models should be understood as implementing a genre, what is proposed as the instructional-conversational genre. This genre is an amalgamation of discursive language from prior conversations between generative models and humans recursively run through these massive neural networks. It is instantiated in applications through instruction fine-tuning, the inclusion of a pretext known as a system prompt, and the formalization of inputs in mark-up languages characterized by the use of special tokens and role assignment in turntaking structures.
User representations improve AI assistant simulation fidelity and diversity
Learning User Representations to Improve Simulation Fidelity
Abstract: User simulators enable interactive training and evaluation of AI assistants at scale. Yet current simulators struggle to reproduce the diverse behaviors of real users, leading to assistants that generalize poorly to underrepresented users. We identify user representations as an underexplored bottleneck in user simulation. User representations are natural-language descriptions that condition simulators to reproduce a particular user's behavior. A representation's quality becomes apparent in hindsight, through the behavior it induces in a simulator. To evaluate and optimize user representations, we formulate a conversation reconstruction task: given an original conversation, we generate a representation, condition a simulator on it, simulate a conversation, and then measure fidelity by comparing user behavior in the original and simulated conversations. This comparison also yields hindsight feedback, which identifies where the representation falls short and how it can be improved. We introduce hindsight distillation, an online training procedure that distills feedback-conditioned improvements into the representation generator, enabling it to generate improved representations directly from the original conversation. We present UserRepGen-4B, a representation generator trained with hindsight distillation. Across 700 conversations spanning seven datasets, hindsight feedback helps improve user representations at test time, and UserRepGen-4B generates representations that enable more faithful simulation than those generated by GPT-5.5. Beyond conversation reconstruction, learned representations improve simulation fidelity for unseen tasks, better preserve the population-level diversity of real users, and better distinguish users across conversations.