customer support chatbot builders

Abstract: Long-horizon search requires agents to acquire relevant evidence and integrate it into an evolving research state. Existing methods maintain research states to guide exploration or assign turn-level progress signals, yet grounding these signals in explicit, attributable state changes remains underexplored. We introduce ClueFlow, which learns long-horizon search from attributed research-state transitions. ClueFlow constructs Source-State-Final attribution chains that connect evidence-acquiring browser actions, Evidence and Candidate updates, and the final answer supported by those updates. During search, ClueFlow records typed state changes and potentially supporting browser actions, then applies gold-conditioned semantic validation and source tracing after execution. We use this attribution to guide both supervised fine-tuning and reinforcement learning. During SFT, attribution selects which decisions receive supervision with their original interaction contexts. During Turn-PPO, the same attribution augments outcome-based turn advantages with credit assigned along the Source-State-Final chains. Transition-level validation also recovers useful supervision from gold-consistent state changes in trajectories with incorrect final answers. We evaluate ClueFlow across two Qwen backbones and four search benchmarks spanning live-web and fixed-corpus settings, observing consistent gains from SFT and further improvements from PPO. With Qwen3.5-35B-A3B, ClueFlow achieves 60.0% accuracy on BrowseComp and 72.0% on BrowseComp-Plus. In controlled BrowseComp-Plus experiments, attribution-guided SFT matches all-turn exact-context SFT using about 30% of the training tokens, while attribution-guided PPO outperforms outcome-only PPO by 4.1 pp. These results demonstrate that state-transition attribution enables efficient supervision and effective credit assignment for long-horizon search agents.

Abstract: Large Language Models (LLMs) typically exhibit a performance profile where reliability degrades as task complexity increases. We address the challenge of generating high-quality natural language executable plans for complex tasks by introducing $\textbf{GRASP}$, a strategy-aware, multi-stage planning framework. GRASP decouples the planning pipeline across specialized, context-isolated modules: it pre-compiles global macro-guidelines (GenPlan), explores alternative localized strategies within isolated context windows (RevPlan), and independently evaluates trajectories using a multi-criteria discriminator (VerPlan). Empirical evaluations show that GRASP consistently establishes a new state-of-the-art frontier across diverse datasets, yielding substantial accuracy gains over direct LLM planners on Natural Plan Calendar Scheduling ($\sim$12.4$\%$$\uparrow$), ZebraLogic ($\sim$30.8$\%$$\uparrow$), and SciBench Math. Crucially, under multi-task scaling-where standard planners suffer immediate performance collapse-GRASP completely flattens the multi-task degradation penalty. In interleaved dual-task environments, GRASP achieves an absolute accuracy gain of up to 16.7$\%$ over direct LLM planners. Furthermore, by isolating context and enforcing strict macro-regularization, GRASP outperforms frontier reasoning models (such as GPT-5-mini) by a margin of 14.5$\%$.