Seeing the Voice, Preserving the Self: A Participatory Design Approach to Deaf-Centric Text-to-Speech
Abstract: We describe a participatory design approach toward developing Deaf-centric text-to-speech (TTS) technologies. While TTS is growing rapidly in the mainstream, it has received little attention to date in the deaf and hard of hearing (DHH) technology space. Critical problems have remained unaddressed for DHH users, including the ability to manipulate tone, emotions and delivery via non-auditory means. Verifying that the generated speech matches intent and is appropriate for a given situation without having to listen to it is another challenge. Respecting cultural and identity factors in the generated speech is also important. This work explores the design space with DHH participants through two focus groups, three co-design sessions, and four one-on-one early-stage design evaluation sessions. Participants included people both familiar and unfamiliar with TTS, as well as DHH content creators. We describe key findings, design ideas, results, and implications for future Deaf-centric TTS development. We also identify unmet technology requirements that pose barriers to adoption of Deaf-centric TTS technology.