call center trainers

Abstract: Automated Speaking Assessment of non-native speech must effectively evaluate prosody, including speech rhythm, to align with human perception. However, commonly employed rhythm metrics rely on segmental duration, requiring an additional alignment step, which is error-prone in non-native speech containing disfluencies and mispronunciations. We propose an acoustics-based assessment approach that employs a convolutional neural network to extract rhythm features directly from the speech amplitude envelope, motivated by evidence linking low-frequency modulations to rhythm perception. The proposed models are trained on a proficiency score regression task using the speechocean762 dataset and compared against duration-based models. Our results show that a model using the amplitude envelope's first derivative achieves the highest correlation with human-assigned scores on the Fluency and Prosody dimensions, producing significantly lower errors than one using segment durations among less fluent speakers. The findings support acoustic envelope features as robust, alignment-free alternatives for L2 rhythm assessment. Code is released publicly.

Abstract: Negation is typically modeled through its linguistic realization, although spoken interaction is accompanied by tightly coordinated nonverbal behavior. We ask whether contexts centered on spoken negation cues contain measurable multimodal behavioral information: whether they can be distinguished from matched control contexts without lexical or acoustic input, where this information occurs in time, which modalities carry it, and whether it extends to the dialogue partner. We study 27 human-human interviews conducted in virtual reality, comprising temporally aligned gaze, facial, head, body, hand, and finger behavior and 964 annotated negation cues. Treating classification as a predictive probe, we compare 20 time-series models while excluding lexical and acoustic information, and then systematically vary temporal context, interactional source, modality availability, and event timing. Across grouped 10-fold cross-validation, the strongest probes reach up to .75 mean held-out AUROC from speaker-side behavior. Temporal analyses show that predictive information is concentrated around cue onset but remains detectable over a broader surrounding interval, while dialogue-partner behavior carries weaker predictive information with a comparatively diffuse temporal profile. Ablation and timing perturbations further show that facial features produce the largest modality-ablation effect and that the trained probe is sensitive to the temporal organization of the observed events.